Data Controller:

Aránzazu Serrano Piedra, with CIF: 47620543-D and postal address: Calle Pablo Picasso 21. 18291. Casanueva. Granada. Spain.

Phone: 605507739.            E-mail: info@arantxaguiaturistica.com.

Data Protection Officer:

Datasur Data Protection, S.L.

Phone: 958 958230. E-mail: dpd@data-sur.com.  Chat: https://www.data-sur.com/

Purpose:

In arantxaguiaturistica.com we treat the information you provide us according to the General Data Protection Regulation and Organic Law on the Protection of Personal Data and Guarantee of Digital Rights, in order to manage the services or products that we provide or demand through the Website. All the data requested (name, e-mail, and those included in the query) are strictly necessary for the management of the queries formulated, including the existence of possible automated decisions, without elaborating any profiles.

Storage:

Your personal data will be stored in the Register of Processing Activities: Web Contact Forms. The purpose of this treatment is for the management of inquiries received through the online contact forms of the web users.

Conservation:

The data provided will be kept for the time necessary for the processing and response of the query, complying with the purpose for which they are collected or for the time necessary to comply with legal obligations.

Communication and International Transfer:

The data will not be transferred to third parties except in cases where there is a legal obligation and for the provision of the services offered, and international data transfers are not foreseen.

Legitimization:

The processing of your data is legitimized by the express consent of the interested party, who voluntarily sends it with the online form with a clear affirmative action.

Age:

Users under 14 years of age need the consent of their parents, guardians or legal representatives to carry out the consultation through the online form. The user acknowledges being over 14 years of age or having the corresponding consent of their parents, guardians or legal representatives to formulate the enquiry.

Rights:

You have the right to obtain confirmation about how we (Aránzazu Serrano Piedra) are treating your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary, as well as the right to limitation or opposition to its treatment, portability of your data and withdraw the accepted consent to the processing of your data and even file a claim with the Agency Spanish Data Protection (https://www.aepd.es/).

Commercial Communications:

With regard to commercial communications, Aránzazu Serrano Piedra undertakes NOT TO SEND COMMERCIAL COMMUNICATIONS WITHOUT IDENTIFYING THEM AS SUCH, in accordance with the provisions of Law 34/2002 on Services of the Information Society and Electronic Commerce. All the information sent to the User of the Aránzazu Serrano Piedra portal will not be considered as commercial communication provided that its purpose is the maintenance of the existing contractual relationship between the user and Aránzazu Serrano Piedra, as well as the performance of the tasks of information, training and other activities of the service that the client / user can contract with the Entity.

Aránzazu Serrano Piedra, undertakes in this way NOT TO PROVIDE MISLEADING ADVERTISING. For these purposes, therefore, formal or numerical errors that may be found throughout the content of the different sections of the Aránzazu Serrano Piedra website, produced as a result of incomplete or defective maintenance and / or updating of the information contained in these sections, will not be considered as misleading advertising. Aránzazu Serrano Piedra, as a result of the provisions of this section, undertakes to correct it as soon as it becomes aware of such errors.